Community Care

Swimply Neighbors

Welcome to the Swimply Neighbors Community Page.

Swimply is about enhancing communities at the local level, allowing homeowners to earn an extra income by sharing their pools with nearby families looking for private, safe and blissful ways to spend time together.

We pride ourselves on maintaining a strong focus on quality, safety and community

It is of utmost importance to us that Swimply only brings joy to communities. Aside from providing accurate and safe listings, we suggest the following Good Neighbor best practices.

Neighbors

In order to comply with our good neighbor standards, Host on Swimply should:

  • 1

    Notify neighbors

    First, hosts should inform neighbors that they will be sharing their pool on Swimply.

  • 2

    Exchange Contact Info

    Hosts should offer neighbors their contact info and ensure they are aware of Swimply’s support resources.

  • 3

    We're Responsible

    Hosts should be respectful of their neighbors by appropriately limiting the number of guests who may attend and cars that may park at your residence based on space and street availability, and ensure rental hours are reasonable and noise is kept to a minimum.

  • 4

    We're home

    Hosts are naturally home for 85% of all reservations and should remain on property for all reservations with 15+ guests (less than 4% of Swimply reservations). This ensures optimal supervision during larger get togethers.

Neighbors

Our Community Care team was built for you.

If you believe a host is in violation of these rules, speaking to them directly often resolves the issue quickest (as we are all still human) As a next step, we ask that you please report this host to our Community Care team.

We only need the pool's address or the owners name in order to look into the matter. We will then issue you a support ticket and get back to you as soon as humanly possible (within 24 hours but usually much sooner).

Report a Host